Policies for Flight Tickets:

Flights available on www.ineedtrip.com are subject to the terms and conditions of the particular airline.

Baggage, meals and other services for a flight on a particular fare are as per that respective airline’s terms & conditions.

I Need Trip only provides a facility to the customer to book a flight ticket. I Need Trip has no role to play in the utilization of any service of the flight, it’s always an agreement between the customer and the respective airline.

As airlines have the right to cancel, reschedule, and reroute the flight without any prior notice, I Need Trip is not responsible for such scenarios.

I Need Trip is not liable for any loss, incidents and tragedy that customer faces during utilization of any service.

Adult age must be 12 + years, child age must be 02 to 12 years and an infant’s age must be under 24 months on the date of departure or else if, in such scenarios customer is unable to board the flight or have to pay an extra amount to the airline, I Need Trip will not be liable to anyone.

I Need Trip shall not be liable to anyone in case booking/flights effected due to covid-19 pandemic, lockdown imposed by Government and any restrictions imposed by the Government.

It is the customer’s/passenger's sole responsibility to stay updated on the state policies of covid-19 guidelines, I Need Trip plays no role regarding the same.

Cancellation policies for Flight:

If a passenger wants to cancel/change a booking, an airline penalty with a I Need Trip service fee of INR 300/- per person will be applicable. ( Airline penalty will be applicable as per the particular airline )

Cancellation, rescheduling, and any amendment can be done 04 Hrs. prior to the departure time.

For Air India and other international airlines, cancellation, rescheduling, and any amendment can be done 24 Hrs. prior to the departure time.

In case of No-Show, the refund will be applicable as per the respective airline along with the deduction of our service fee of INR 300/- per person.

The convenience fee paid to I Need Trip is Non-Refundable.

Incase, cancellation is made directly with the airline, passengers must raise a refund request with the I Need Trip so the refund procedure can be initiated.

Incase of partial cancellation, I Need Trip convenience fee and any discount available through the coupon code or promo code will be deducted from the refund amount.

Refund shall be processed as per the airline policy or airline fare rules.

I Need Trip shall only initiate the refund amount to the same source account after receiving it from the respective airline.

For any amendment to the booking, the customer shall be liable to pay any charges levied by the respective airline with I Need Trip service fee of INR 300/- per person.

Cancellation Policy for packages:

31 or more days prior to departure: 85% of package cost will be refunded.

31 to 20 days before departure: 40% of the package cost will be refunded.

10 days or less before departure: 100% of the package cost will be charged as penalty

Zero refund in case of NO SHOW by the client.

***The above-mentioned cancellation charges are applicable only against the main Tour and optional tours published by the Company. If the Client has booked any other services such as air tickets, Travel Insurance or any other third-party product, then the Company is liable to recover cancellation charges as per Airline Policy, Insurance Company or respective third party. The Company is also liable to recover its service charges against booking and cancelling such services for the Client.

****Cancellation policies of all the 5-star hotels will be provided to the clients separately.

Booking Terms:

20% advance to be paid at the time of booking (We will start booking process after the receipt of the initial payment, until then we are not holding anything & cannot guarantee the availability of the proposed services)

Airfare quoted at the time of package creation is subject to change at the time of booking depending on fare fluctuations.

We need minimum 72 working hours to reply back on your booking confirmation, if we fail to give you the proposed services then we will provide you similar options or we will refund your received amount.

Passport copies of all Guests (front page, address page or any observation page if any) needs to be provided at the time of booking along with the initial payment, if you do not provide the same the booking process will be delayed.

Any verbal conversations regarding the Trip/Package will be considered null & void. Only written communications over mail or whatsapp will be accepted.

As per the new RBI guidelines, PANCARD IS MANDATORY for every Booking & Travel.

100% payment to be made for Domestic packages 10 days prior to departure date.

100% payment to be made for International packages 15 days prior to departure date.

Travel Vouchers:

Travel vouchers will be provided within 3 working days of receipt of Final Payment.

Travel Itinerary provided at the time of booking is Tentative and final itinerary will be shared on arrival at your destination as it all depends on the final discretion of our local counterpart at that particular destination.

Terms & Conditions:

The prices mentioned per person are on a twin sharing/quad sharing basis.

Not more than 4 adults are allowed in one room.

The extra occupant of the room shall be provided a mattress/roll away or an extra bed.

The price of the Holiday Services does not include - Expenses of personal nature, such as laundry, telephone calls, room service, alcoholic beverages, mini bar charges, tips, portage, camera fees, etc.

Any meals, services, and activities not specifically mentioned in the inclusions.

Airline seats and hotel rooms are subject to availability at the time of booking.

In case of unavailability in the mentioned hotels, arrangements for alternate accommodation will be made in a hotel of similar quality & standard.

Room heaters in hotel rooms will be provided at no extra cost.

Transportation shall be provided as per the itinerary and will not be at disposal unless specified.

Drivers may switch off AC during hill drives.

I Need Trip reserves the right to modify the itinerary at any point, due to reasons including but not limited to Force Majeure events, strikes, fairs, festivals, weather conditions, traffic problems, overbooking of hotels/flights, cancellation / re-routing of flights, closure of / entry restrictions at a place of a visit, etc. While we will indeed do our best to make suitable alternate arrangements, We would not be held liable for any refunds/compensation claims arising out of this.

As per the laid norms, it is mandatory for all guests to carry a valid Passport and ID cards. The passport should be valid for a minimum of 6 months from the date of completion of travel. Handwritten passports are not eligible as valid travel documents for travel. Passengers with children need to carry a Birth Certificate( In English ) along with a School ID card (ID proof should be valid for 6 months from the travel date)

GST shall be applicable over and above the Travel package prices.

For queries regarding cancellations and refunds, please refer to our Cancellation Policy.

Disputes, if any, shall be subject to the exclusive jurisdiction of the courts in New Delhi.

All Travel packages include standard or base category rooms unless selected otherwise.

Meal plan:

EP - Accommodation only

CP - Accommodation with Breakfast

MAP - Accommodation with Breakfast, Lunch/Dinner

AP - Accommodation with Breakfast, Lunch and dinner